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> Key logger?, so apparently I have a trojan virus.
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Nix Nightingale
Dec 4 2008, 06:01 PM
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Just how do I get rid of this crap. I am so not techni-savvy.

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ixnay
Dec 5 2008, 02:20 AM
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Run a scan. Find the proper name of the infection (something like Sasser.W32 or whatever) and the search that in google. Sites like Symantec should offer free removal tools for them. Be careful that you only use trusted sites, though.

Also, do NOT log in to any sites manually while you have it.
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Nix Nightingale
Dec 5 2008, 10:07 AM
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Well I tried that. I used malwarebytes I ran the scan and it said it deleted all the spyware but it's still coming up. It's a real pain in the ass, it closes my browser whenever it feels like it. So I have no idea what to do now. The only thing I've found besides malwarebytes was something you have to pay for and I have no monies.
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dontneedagun
Dec 5 2008, 10:29 AM
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Ew. It's not a jewel, it's a dirty old piece of crap!
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Well that's quite a pickle. My mum had one of these and McAffee didn't even recognise it. She then ran Windows Defender, which I think is free from the MicroSoft site (or at least it was), and that found it and got rid of it. If that doesn't work, another free one is SpyBot Search & Destroy, though I haven't tried that out myself. So give those a go.
Even if you did have to buy some software, don't buy it on the computer you're on, otherwise the keylogger would have all your details and everything. Sorry if that sounds really obvious, I'm not trying to be patronising.

Hope that helps.

EDIT: got some links for you
Defender
Search & Destroy


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Nix Nightingale
Dec 5 2008, 01:20 PM
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Thanks sweetheart!
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I am trying defender now.
The spy bot thing is the one I'd have to pay for, which unfortunately is not much of an option for me. I am having a hard time paying bills so $40 on a virus scan wont work. Thanks for the links! I'll let you know what happens.
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Nix Nightingale
Dec 5 2008, 03:20 PM
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Grrrrrrrrrrrrrrrr!!

I just tried it and it didn't work. It says my comp is clean but everytime I try to get online I get a warning and the stupid pop-up keeps coming up.

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ixnay
Dec 5 2008, 10:28 PM
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Spybot is absolutely free (Search and Destroy).

You could also try Lavasoft Adaware 2008 Free. www.lavasoft.com
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Nix Nightingale
Dec 5 2008, 10:49 PM
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I just tried to download it and it said it cost money. Maybe I am looking in the wrong place?


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Nix Nightingale
Dec 5 2008, 11:35 PM
#9


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Thanks for the link ixy!!!
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You fixied my computer! You're the best!
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